What an experience! Ben and Lars are excellent guides. They managed the group so everyone had a challenge. You can go with no experience and enjoy this but you can also be experienced and they will find you challenge. Absolutely top guides!!! The hostel is great and hostel life is just what you would expect, happy like minded climbers from all over the world here for the ice! I can't thank you enough. See you next year!
Travelled on: Beginners Ice Climbing
I recently took a weekend ice climbing course with this fantastic company, and I couldn't be more impressed. The course was led by Ben and Lars, both of whom were outstanding instructors. They provided clear guidance and ensured everyone felt confident, safe, and challenged. The group was friendly and welcoming, creating a really positive and supportive atmosphere. The location was cosy and perfect for unwinding after a day of climbing. Overall, it was a brilliant experience with great teaching, and I would highly recommend it to anyone looking to get into ice climbing!
Travelled on: Beginners Ice Climbing
An amazing and memorable experience, words will fall short. JC (Inkayni Tours) was extremely friendly, kind and helpful. He and his team took care of our group like family. The communication was great, the facilities were awesome, and the food and hospitality offered was terrific in these remote mountainous regions. JC, our guide is an extremely hard working and passionate individual who loves his job greatly. He gave us a lot of valuable information about the Quechua civilisation, culture, traditions, language, architecture, stories, food, the geography and history of these lands and lot more. It wasn’t just a hike, it was a journey through centuries. He kept us motivated and pumped up throughout this adventure. Thank you so much for such a great experience and memories that will forever be cherished!
Travelled on: Classic Inca Trail to Machu Picchu (4 Days)
This was my first hike and to no surprise it was extremely challenging. What helped me reach the summit was an amazing guide in Hassan Armde; without him I would probably have turned back an hour into the hike. Hassan and his fellow guides ensured we were prepared, aware of the risks of the hike and checked in frequently incase of altitude sickness. We started our stay in Imlil where we were welcomed in a lovely place with fantastic hosts, food and a warm cosy bed. After a 6 hour hike to camp de Toubkal, we settled in the camp where we were welcomed with a lovely warm meal and rested well in preparation for a 4am wake up and 5am departure for the summit. All in all, I was very pleased with everything but cannot be grateful enough to Hassan Armde. After this great experience I will for sure be challenging myself again!
Travelled on: Hike Mount Toubkal (4,167m)
Amazing, wonderful, definitely recommend! The team was just the best, i was sad to leave them at the end. Just beautiful people! Great way to discover Morroco!
Travelled on: Morocco Highlights
Great trip, team was fantastic but i did suffer altitude sickness throughout the trip so if i would to do it again i would take a longer route. In the mornings, just as i started to feel better, we continued higher and again i could feel it. It is a popular destination so you will see/meet a lot of other groups/tourists along the way which kind of takes away from the beauty of it.
Travelled on: Kilimanjaro Machame (6 Day Trek)
Amazing trip! Highly recommend it! Our guide was fantastic and the whole team took a great care of us throughout the trip! There is no signal during the hike for like 4-5 days so to completely detox from the phone was such a bonus, something i think we all need nowadays. Just make sure you pack extra batteries or solar power bank as you want the camera, phone to take pictures along the way and there is no way to charge anything until you reach Petra. Also make sure you pack warm clothes as it gets cold at the night. Stargazing was amazing as well. Enjoy!
Travelled on: Jordan Highlights: Dana to Petra Trek, Wadi Rum & The Dead Sea
Stop thinking about it and do it...!
The most amazing, challenging, uplifting experience ever. From the moment we made the decision to go and we arrived in Peru we were looked after from start to finish. Credit to Papa Freddy and his team that took us on the Inca trail and Machu Picchu. You were amazing....
Travelled on: Classic Inca Trail to Machu Picchu (4 Days)
Amazing experience of hiking at 4000+ with a lovely group of people, in the first day of the year! Our guide Omar is a very nice person, he and the team did a great job taking care of all in the group and supporting people. Food was tasty and suited for great effort. Refuge with minimum conditions but still very good vibes from people gathered for the summit. Imlil accommodation could be improved ( very cold, no paper in the toilet, had a nice fire in the eating area only for couple of hours). I recommend this trip for passionate hikers and also for people who want to test their limits
Travelled on: Hike Mount Toubkal (4,167m)
What an awesome trip this was! Had a great time made some amazing memories. The service from all the team at freedom adventures from start to finish was excellent, trek leader pujan was very knowledgeable and between him and his two assistants benja and tashi and the porters ras,lanka,Prashant,dikman they made the whole trip as smooth as possible
10/10 would recommend :)
Travelled on: Everest Base Camp Hike (16 Day Trip)
This was an amazing trip. Our instructors Ben and Jonas were extremely helpful with all of our needs. We had bad conditions for Ice climbing yet, Ben and Jonas still managed to make it work, make it enjoyable and even more of an adventure. I couldn’t recommend this anymore to anyone wanting to try Ice climbing. This is definitely the place to go.
Travelled on: Beginners Ice Climbing
Such an amazing experience, our guide Mohamed was incredible too, so helpful and kind from start to finish, i couldn’t recommend this tour enough!
Travelled on: Mt Toubkal & Sahara Desert Adventure
Could not have asked for a better trip, the accommodation was cozy and well maintained, the climbing was well organised ran safely, Ben and Casper were excellent guides and helped everyone get the most out of the experience. I was able to push my technique even over just the two days.
Travelled on: Beginners Ice Climbing
This was rhe first time I have done a trip through an agency or with a guide and it exceeded my expectations. It was well organised from start to finish and out guide Mohamed was amazing. He looked after us so well, he kept us safe on the mountain, was always caring and kind and had a great sense of humour and fun.
Our chef cooked the best food ...much better than any restaurant we went to.
The climb was tough, especially in winter and shouldn't be underestimated. The desert scenery was amazing and the Berber camp was interesting and fun..
My only suggestions would be more acclimitazation is needed...perhaps an extra day r half a day trekking from the refuge and the route from the summit to Imlil is too long...more than 2000m of descent and could be shortened with an over night stay half way.
Also the hotel in Imlil had no heating in the rooms and was freezing. It was difficult to sleep with the cold. So heating would be good.
Otherwise a brilliant trip and a briliant giuide.
Travelled on: Mt Toubkal & Sahara Desert Adventure
Highly recommend this weekend in the Swiss Alps packed with action and adventure! Tom and his team were super professional, gave us lots of info before and during, and made sure we had a great experience as a group. Snow, mountains, dogs, lovely food plus not only snowshoeing but also sledding - what's not to love?
Travelled on: St Bernard's Beginner Snowshoe
We had a fantastic time climbing Mt Toubkal.
Our guide lhcen was fantastic. He is a local and has a large amount of knowledge and experience in the area. lhcen Went above and beyond for us to feel comfortable and achieve our goal of submitting Mt Toubkal.
All our food was cooked by the skyhook team and carried by Katalina the mule to the hut.
Thanks guys.
Travelled on: Hike Mount Toubkal (4,167m)
Had the most amazing experience a top trip!!
Hard but so worth it
Pujan, Tashi and Benja were the nicest friendliest people and so helpful
Their knowledge of area was first class
Not forgetting Dikmam, Lanka, Ras and Prashant our loyal and strong porters
Travelled on: Everest Base Camp Hike (16 Day Trip)
Overall a great experience. The food was much better than expected if a little similar each day. The guide was attentive at times but could do with slowing the pace down especially when reaching higher altitude.
The standout for me was capturing the amazing sunrise!
Highly recommend this trip.
Travelled on: Hike Mount Toubkal (4,167m)
Absolutely fantastic trip, with breathtaking views from the summit.
Our guides, Mohammed and Lahouceine were great. They helped with absolutely everything they could and despite them not speaking English as a first language, they understood everything and explained everything they could how it was possible to them. 10/10 for them, could not recommend them enough.
The only issues are:
After booking, there is very little contact from anybody. Even though it states “all trips are guaranteed to run” you don’t get any messages about what is happening. We had no idea what was going on when we got to Imlil, in regards to what luggage would be taken by the mules and whatnot. Only when we were setting off in the morning did we get any information and this was from the guides.
We were not advised to take any footwear other than boots to the refuge, which we were the only group of everybody that had no other footwear than our hiking boots and there were not any that could be handed out, but with how cold the floor is, taking some sliders/slippers is definitely advised.
Food that you are served is definitely insufficient for the amount of walking you will be doing in such a short amount of time. At breakfast, we were served 1 hard boiled egg each, bread in a basket with honey/peanut butter/jam. At lunch a tagine was served, which had the smallest amount of meat that you could possibly imagine. This is the same with teatime, a soup for a starter and then tagine with very little meat. At the refuge we were served spaghetti, but the same here with next to no meat at all.
Lastly, of most of the groups that we spoke to, most of their trips were over 3 days instead of 2 and upon speaking to a few locals after our trip, they believed that doing it in 2 days is too much, but that is on your own perspective as our group was completely fine with it, but another group that we spoke to were not.
Travelled on: Hike Mount Toubkal (4,167m)
Wicked trip good local guilds with knowledge of the surrounding area and other maintains with 25 hour service and always did there best to help with whatever you wonted or needed
Travelled on: Everest Base Camp Hike (16 Day Trip)
Excellent couple of days on the ice. The guides were very informative and patient. Allowing everyone to have a great time. Highly recommend
Travelled on: Beginners Ice Climbing
Firstly don’t get me wrong! What i went for was a challenge. And that it certainly was. The hike itself was just what I expected.
However where to start with the rest of the package. The communication was poor to zero. I messaged the guide via the website weeks before the trip with a question and never received a reply. We did not get any briefs prior to the first morning setting off. The guide only arrived 10 mins before. Which meant everyone was not prepared or organised.
There were last minute additions to our hike that had booked direct with the guide and ended up paying half of what we had and received the same package.
The biggest problem for me and others on the trip was the food, or the lack of it. There was literally zero protein and fats in any of the food provided. The food was repetitive and extremely lacking. Absolutely not enough for grown men undertaking a physical challenge. One boiled egg and some bread for breakfast? A chicken tagine every day with literally one tiny piece of meat to feed 6 people.
I would really not recommend booking with skyhook. They are literally just a middle man and there is zero comms whatsoever.
The guides in country did their best and certainly were good guides once we have had a chat with them about our expectations. But the rest of the package I’m afraid was exceptionally poor. with some experience of the companies and organisations I feel my verdict is fair, and I am comfortable to say, avoid at all costs. And consider booking direct or with another company.
I would not use skyhook again!
Reply by Atlas Vertical:
Hi Joel
Thanks for sharing your feedback. We're glad to hear that the hike itself went well, congratulations on the achievement!
Very sorry to hear that other aspects or communication was disappointing in any way.
Lahouceine (our Toubkal host) is usually very responsive and we're sorry that he didn't get back to you sooner to confirm that your departure was guaranteed. As a standard policy on Skyhook, listed trips are guaranteed to run. We are sorry if this caused any concern.
As a small company, the Skyhook team takes pride in finding and working with local hosts to deliver the best possible experience. Trips and logistics are organised by the locals which is why we put you in direct contact with your host through the message system as well as providing a contact number for faster communication (visible on the booking dashboard). As a third contact point, guests are able to contact the Skyhook team through the website. We've tried to make this as easy as possible and are always on hand to answer any questions or help out where we can. We generally get back within an hour during workdays or give the host a prod if they have missed messages.
We've noted your concerns and will address these with the host. We generally find that this trip is excellent value for the price but do understand that there is always room for improvement. Your advice is invaluable in this regard, thanks again for sharing.
We wish you many more adventures in the future.
Travelled on: Hike Mount Toubkal (4,167m)
I recently completed the Everest Base Camp trek, and it truly was the trip of a lifetime! The entire experience was very well organised by Himalayan Leisure and Upendra the Director in Kathmandu. I cannot thank the team enough for making it seamless and enjoyable. From pick-up at the airport, to checkin at the hotel and the briefing all was sorted in a way to make it easy and all questions were answered. The reverse process after the hike too was easy and seamless.
A huge shout-out to our guide, Aasham, who went above and beyond to ensure everything worked out perfectly. His knowledge, patience, and attention to detail made the trek not only manageable but thoroughly enjoyable. He was always there to motivate, guide, and share insights about the region. Tashi delek.
If you're considering this trek, I wholeheartedly recommend this operator. From start to finish, everything met my expectations. Thank you for an unforgettable journey!
A few tips for the winter hikers:
- Bring more warm close for the teahouses. This is the time you will feel the cold. In the sun during the hike the temperatures are just perfect.
- Check if there are options (at cost) to have a bit of a warmer night. Some teahouses might have some nice add ons like electric blankets. I paid an extra for single occupancy with bathroom/toilet, where available. Was worth it!
- Make your water bottle a 'hot water bottle' and put it in your sleeping bag in the night. Nice side effect you have warm water in the morning to drink and brush your teeth.
- Bring a warm hat for the night and some earplugs (these dogs!)
- Don't get neurotic about water supply. There are drinking options all along the way in the start and check with your guide towards the end.
- Follow your guides advise regarding food and drinks
Travelled on: Everest Base Camp Trek (12-Days)
Our trek to Everest Base Camp with Freedom Adventure was a memorable experience, thanks to the incredible efforts of Pujan and his dedicated team. Their professionalism and teamwork truly stood out, making the journey smooth and enjoyable.
Pujan is a born leader with deep knowledge of the trail and passion for the mountains. His ability to create a positive atmosphere within the group while ensuring everyone's safety and well-being was truly admirable. His constant encouragement and enthusiasm motivated us during the most challenging parts of the trek.
The assistants, Tashi and Benja, provided invaluable support throughout the trek.
Whether it was helping with logistics, checking in on our well-being, or ensuring meals were ready on time, they were always there for us.
Their efforts added a layer of comfort to what could have been a much more demanding journey. They have great potential to lead groups. Would love to see them do this soon!
The porters-Dikman, Lanka, Ras, and Prashant were remarkable in their hard work and reliability. They performed their tasks with quiet strength and a positive attitude that we deeply appreciated. Without them we could have mever make it to the top. Absolutely invaluable!
The entire team worked seamlessly together to make this trek as smooth as possible, allowing us to focus on the stunning scenery and the incredible experience of reaching Everest Base Camp. While the agency provided the framework, it was the team on the ground that made this journey so special.
We would love to trek with this team again!
Vera and Rado
Travelled on: Everest Base Camp Hike (16 Day Trip)
Had an amazing time on this adventure, I found the trip well organised and well set out with a good pace to the trek. The team leader was great, sharing helpful information along the way, and his whole team was excellent our porters names are Dikman,Lanka,Ras, Prashant and assistant name Tashi,Benja
Travelled on: Everest Base Camp Hike (16 Day Trip)
We had a fantastic trip. We were so well looked after. The food was great and plentiful. The guides were brilliant - we felt really safe in their hands and they were fun and friendly too. It was a tough hike - especially the long descent back to Imlil after the summit but we had incredible weather and the views were just spectacular at the summit. It was a fabulous experience all round and we would definitely recommend it.
Travelled on: Hike Mount Toubkal (4,167m)
Had a great trip with Ismail and his team. Mount Toubkal is an impressive hike, tough and really rewarding. The group were great and was lovely getting to meet everyone. Thanks team 🤗
Travelled on: Hike Mount Toubkal (4,167m)
Really great trip! Hassan Armde was the best guide - super helpful, kind and knowledgeable! He made me feel really safe at all times! Please give him a bonus because he really deserves it! The only thing I would say that could have been improved was the food at the mountain refuge - perhaps more variety / larger quantities because was a bit hungry! Other than that couldn’t fault the adventure! Thank you!
Travelled on: Hike Mount Toubkal (4,167m)
Our guide Hassan Armde led our group for 2.5 days for Toubkal. Being a local from the Atlas region, he was very passionate and proud to show us parts of his town while walking up the trail, chatting with the locals we passed. He created a great group dynamic right away. He is very patient and funny with a great sense of humor, he made us all laugh while we talked and got to know each other. Our group was half experienced and half beginners and he was always very clear about what was going to happen with the plan each day and what we are to do. Any time we asked for anything or had any questions, he got it done right away to make us feel comfortable in order for us to enjoy to the fullest our trip and our experience during this excursion. During the day of the summit, he made sure we were all together, we went at a good pace that was good for everyone, he took photos of us when we were too cold to take out our phones. This was one of the best summit treks that I've had with a great group dynamic and with everyone being able to make it to the top without any problems or injuries. If you are thinking of hiking Toubkal, ask for Hassan :)!! Thank you again for this great experience, I will come back again for sure. If I come back for a trek in Morocco, I will hope to have Hassan again (he does treks not only in the Atlas region but in other parts of Morocco!!). See you all soon, Samantha.
Travelled on: Hike Mount Toubkal (4,167m)
Wow ! , what an experience. Transport, accommodation and food excellent. The hike is up a stunning valley to the mountain refuge which is the last stop before the summit. A tough early morning climb to see the sunrise over the mountain was emotional but magical . The local guides, Mohammad, Hassan and Akram made sure everyone reached the summit safely whilst sharing their knowledge of the area with a smile.
A brilliant trip!
Travelled on: Hike Mount Toubkal (4,167m)
WOW!!! This trip was absolutely amazing! Our guide Rayner Ruiz was top notch, and we had a terrific bus driver and mechanic as well. The trip went very smoothly, the selected restaurants were great, the cycling was wonderful..... And I LOVED staying in private casas. If you have ever had any desire to go to Cuba, I HIGHLY recommend this trip! It was cultural, educational, fun, and very special. It will stay with me for a very long time.
Travelled on: Cuba Cycling Tour
It was a good trip. Unfortunately we didn’t make it to the top of Toubkal due to weather conditions. And completely missed sunset and sunrise in the desert due to bad timing.
But we had some good moments and the guides were very helpful
Travelled on: Mt Toubkal & Sahara Desert Adventure
Wasn’t really sure what to expect but the whole trip was pretty awesome from start to finish! Great bunch of guys and gals, our guides Mohamed and Hussain were excellent, accommodating, knowledgeable and humorous, the food was amazing, couldn’t ask for more really. My first trip like this, I will be doing more!
It’s a great trip if you want to challenge yourself and get some awesome views, it was spectacular.
Travelled on: Hike Mount Toubkal (4,167m)
Another great experience with Skyhook 😊 The whole trip was amazing with spectacular views the whole time. The night sky full of stars, sunrise on the top of Mount Toubkal and sunset in the Sahara. The local people are so friendly and hospitable. And the food is absolutely delicious. Everything was very well organized. I felt safe and looked after at all times. Thank you to our experienced and very patient guides Mohammad and Hassan and Skyhook for this incredible experience.
p.s. the most amazing thing about such trips is meeting new people, making friends and sharing all the joy together. Thanks to everyone ❤️
Irma
Travelled on: Mt Toubkal & Sahara Desert Adventure
This trip was organised and led by Freedom Adventures, based in Nepal. This is my second Skyhook adventure, and I can confidently say that this was a far better managed experience than the other (which was also really great, by the way). We had several interactions with Freedom Adventures on the run up to the trek beginning, and as a result organised some sightseeing trips in Nepal with them before the trek began. At the start of the trek we met our guide, and someone from their office based in Kathmandu, they both explained everything we needed, ran through a kit list check, and even took us to buy any missing items from a reputable shop. This was invaluable as they were able to advise based on recent conditions what we might need in addition, or what we could potentially leave in Kathmandu.
Conditions in Nepal had been particularly bad over the prior weeks with poor weather causing landslides and travel disruption. Our guide ensured that any changes in timings, routes, and everything was all factored in, and we arrived at our connecting flight from Ramechhap in good time, where our guide once again found out what was going on with flights, and organised everything we needed. Flights were, predictably bad and had been cancelled for days due to bad visibility, however through pulling strings he was able to arrange an alternative that got us to the front of the queue.
This really set the tone for the next two weeks of our actual trek. The freedom adventure guide had his ear to the ground constantly and was aware of any issues before they materialised. He was able to factor in and adapt plans, and ensure we kept to our strict timeline of trekking, and acclimatisation needed for us to safely reach our goal of Everest Base Camp.
But here's the thing. Our guide is only 24. He's half our age, and possessed the organisation and communication skills of someone many years their senior. That he also became a great friend along the way just reinforced how great a fit the guide was for us.
Travelled on: Everest Base Camp and Gokyo Lakes
Great experience and well run and organised, all meals freshly prepared for you. Couldn’t have asked more from Mohammed and Hassan our guides, were friendly, helpful, patient and great company
Travelled on: Hike Mount Toubkal (4,167m)
Great trip, food was good and plenty of it. Our guides Mohammed and Hassan were professional, great to be around and patient.
Travelled on: Hike Mount Toubkal (4,167m)
Food and experience were amazing, well tread and fed the whole way.
Mohammed & Hussain were great guides and the mountain GOAT’s.
Travelled on: Hike Mount Toubkal (4,167m)
I had a great time and it was very apparent along the way that the team from Cuban Adventures -Raynar and crew- was mostly responsible for it.
We had to deal with the back side of a hurricane and changes had to be made on the fly. It all went seamlessly. It’s a beautiful country to bike through and I’m very happy I did it.
Travelled on: Cuba Cycling Tour
We had a great experience with skyhook, summiting Toubkal and experienceing the Sahara. Our guides, Mohammad and Hassan were both capable and professional. Both were notably well respected by the local people we met along the way. We felt very safe with our competent bus driver. Accomodation was comfortable and meals were of a high standard. I would highly recommend this trip to the hiking community. Thanks a million to the people in our group for making the trip even more enjoyable. Phelim & Mairead
Travelled on: Mt Toubkal & Sahara Desert Adventure
To see the beauty of Mount Toubkal and The isolation of it, to get with great team work from our guides to get everyone up and down safely, to see Morocco and it’s natural beauty and learn from history , The food was absolutely great, To the of the beautiful Sahara, i’m team of people that I met with this brilliant experience that I will never forget I am so thankful to skyhook and it’s brilliant guides forgiving me the experience , fitness levels are so important for this trip as it’s not an easy one. And not for the faint of
heart., And to the brilliant people that made that made the journey with me I thank them,
Travelled on: Mt Toubkal & Sahara Desert Adventure
This was an excellent experience. Mohammed and Hassan were our guides on Toubkal. Two top class men and made sure everyone and every detail was looked after to the best. Mohammed came to the Sahara with us and sightseeing along the way. I would recommend this trip and experience to anyone. Thank you Mohammed and Hassan. Regards Jim O Neill Ireland
Travelled on: Mt Toubkal & Sahara Desert Adventure
Trip was perfect in so many ways! So many marvelous things during 6 days! Sunrise at Mount Toubkal as well as sunset in Sahara will always have a special place in my heart!
We had an awesome group with best possible guides. Mohammad and Hassan are real professionals who took care that our trip was such a great experience. Safety was really well taken care of by them both and they were really supportive and informative on everything.
Travelled on: Mt Toubkal & Sahara Desert Adventure
We recently embarked on a challenging 16 days Everest Base Camp Trek on 18 October 2024 with a locally based company, Freedom Adventures.
It became our best vacation ever!
The whole trekking experience was made even more memorable by the exceptional professionalism and kindness of our guide, Asman Rai & our porter, Akash Tamang from Freedom Adventures.
Their unwavering dedication in ensuring our safety and comfort throughout the trek was truly commendable.
Asman Rai extensive knowledge of the mountains, surrounding areas and cultures, warm and caring character made the whole trek a joyous and fulfilling adventure.
Asman Rai & Akash Tamang went above and beyond to accommodate our needs, making us feel supported and motivated every step of the way.
They never walked far ahead or far behind us throughout the trek. They were always closed beside us all the way.
We were called "4-Handsome men Team", always cheering one another, sometime dancing with Nepali mountain songs while taking our rest stop, just to stay positive and happy, when the going got tough, tougher.... This small things made the whole trek more bearable and easy to manage.
We were immensely grateful for their expertise, kindness and always with a positive energy in them which elevated the whole EBC and that made this vacation the best vacation ever!
Thank you Asman Rai, Akash Tamang & Freedom Adventures!
Travelled on: Everest Base Camp Hike (16 Day Trip)
The tour was amazing in that all the activities were fantastic, especially the white water rafting. Accommodation basic but fine. Food local but delicious. Our tour guide Jonathon did his job but seemed bored and even complained of being tired. It was our first time and he did not have the energy & enthusiasm that would have created more excitement. It was obvious that he had done it for years. Other guides were taking photos, videos, making it fun for their groups. Your rating 4/5 due to guide but would highly recommend doing tour to friends with another guide.
Travelled on: Inca Jungle Trail to Machu Picchu
A massive thank you to Skyhook for making our trip to Mount Toubkal so trouble free. The hotel and guides were first class which just left us to enjoy the hike to the top.
The others in our group of 11 added to the commeraderie that will give memories for life
Travelled on: Hike Mount Toubkal (4,167m)
Great trip. Local guides were spot on. Everyone so friendly, polite and hospitable.
Only blemish would be the refuge on Toubkal. Sleeping in a small room of 26 is “interesting “. Walls were damp with condensation running down the walls on to the bunks and pillows.Will definitely book another trip soon though.
Travelled on: Hike Mount Toubkal (4,167m)
Well organised , accommodation before and after refuge great , kind of family home style which was unexpected The refuge was what it was !!
Guides were professional and friendly Hakim and Akim (maybe wrong name !)
Stunning scenery as expected and a lot harder than any of us imagined
Food on trip better than imagined
Will most definitely book something else with sky hook in future.
Richard , 2 -4 nov
Travelled on: Hike Mount Toubkal (4,167m)
It’s took a week or so to find the words to describe how bad the communication was… I was travelling from Bristol to Glasgow. I got on my train as planned at 8am but was told to get off 30 minutes later due to a lorry hitting a bridge and sending masonry on to the tracks closing them all. At 8.50am I let Simon know that I was going to be late for my pick up in Glasgow to no reply!! I then got a taxi go Worcestershire and waited 2 hours for another train to take to me to Manchester and all with in that time STILL no reply and around 6-7 failed call attempts and 10 messages. 10.45 I let Simon know from the Mountaineering team (he was going to be my guide) that 5pm was the time I would arrive instead of 3pm as planned, Simon eventually decided to message back at 12.15pm, 1 hour and 30 minutes later to tell me that was to late and he wouldn’t get me at this point I made over 15 calls and 30 messages to be told that. Be aware skyhooks stand by this level of customer service and communication as they’ve told me in emails there happy he did everything he could. If anyone would like the evidence of this I’ll gladly send it over via email.. it’s provably a blessing I didn’t do the 3 peaks with Simon after how bad his communication is and his problem with taking a call!!
Travelled on: National 3 Peaks Challenge (24 Hours)
Atlas Mountains are amazing and I really enjoyed the walk.
However having done several previous treks with other companies the organisation of this one was lacking.
We waited around 1.5 hours at pick up place for transport to arrive
Refuge was expected to be extremely basic but we were all also put into one room on the other nights of accommodation making sleeping a lot harder
Guides were good at providing the basics but didn’t give any background information on the region or any other interesting facts
Food was basic especially compared to other groups in the refuge
Travelled on: Hike Mount Toubkal (4,167m)
The challenge was excellent but not at all happy with the execution. Pick up was late. Accommodation was basic but pleasant. The transport during the trip was horrendous. Car sick on every journey due to lack of space, aggressive driving, particularly of roundabout but also not slowing down for potholes or speedbumps. Additionally hike guide set pace which was too fast for some members. It was concerning that on multiple occasions and in poor weather and visibility that the guide was out of sight for long periods of time. Some group members were left feeling like they were a drag on the rest of the team and unwanted on the challenge. This atmosphere eminated from the guide and their singling out of certain people. Will not book again. A great shame.
Reply by Mountaineerin Ltd:
Thank you for taking the time to leave a review and we’re glad you thought the challenge was excellent but obviously disappointed to hear you found it less than perfect. We do endeavour to deliver a 24 hour challenge as advertised which does mean the guide needs to set a pace appropriate to work toward this. Transport is also delivered in a professional manner with services fully insured and licensed appropriately, we do appreciate that different seats in the vehicle make for a different experience for example the ride in the far rear can be a little more bouncy than the front. Thank you for joining us regardless and we do hope you managed to find some enjoyment from the weekend.
Travelled on: National 3 Peaks Challenge (24 Hours)
Great professional experience, would definitely recommend to anyone. Thanks for helping me achieve my goals. Simon is a top bloke ensuring we got destinations safe and our guide George was fantastic. Thank you.
Travelled on: National 3 Peaks Challenge (24 Hours)
An amazing Kilimanjaro trip! We did the Lemosho 7 day route and our guide, Lawrence, was super helpful and supported us the whole way, along with our assistant guide, Lawrence. The food on the mountain was excellent, and you are fed very well! I'd recommend confirming any dietary requirements prior and beginning the tour to ensure there are suitable options.
The porters were amazing and we were very grateful of their support, with our belongings, the amazing food, assistance and not forgetting supporting us on summit day. A healthy tip is recommended!
If you are looking to donate hiking gear/clothing, I'd recommend bringing this out with you.
We had such a great trip, I'd recommend Ashante Tours!
Travelled on: Kilimanjaro Lemosho (7 Day Route)
A trip of numerous frustrations.
Whilst all the people were great on this trip, we did suffer from numerous delays and issues.
A heads-up on the humongous, 2 hour + delays getting through Marrakesh airport security would have been much appreciated.
The knock-on from this was that we then, before being shipped up to the hotel, waited another 2 hours in Marrakesh for a group to arrive. A cut-off and continue after 30 minutes should have been implemented.
Our trip coincided with some very inclement weather: our flight bags were carried on mules to the overnight stays but contents arrived damp. More care should have been taken with covering the bags.
The refuge hut was a bit of a surprise - our dorm had 26 beds arranged on 2 levels. Each mattress is tight up against it's neighbour - be careful if you roll around in your sleep! Boots were required to be taken off on arrival in the refuge - so if you hadn't considered bringing camp shoes, you had wet socks for the duration. It'd be worthwhile adding extra shoes these to the kit list...
There were only 3 toilets for the whole refuge - no where near enough as everyone is obviously being woken at the same time to head out for the summit, and other times there's also usually a big queue.
On our summit morning, we woke at 4am to check the weather. Unfortunately the storm hadn't moved on, and so it was decided it was too dangerous to continue. A bit of a shame but I concur it was the right thing to do.
For me, the walking pace was very slow, which made it much more tiring to be so far off my usual pace. Maybe being able to split the group would be better? A number of people in the group suffered from sickness or (likely) altitude issues. Again splitting the group could have benefited those.
The positives! : The accommodation and service at Imlil were great - plenty of tea (!), ample, and varied, food. Comfortable room - mine was a 2 bed room with my partner. The walks were through stunning scenery. As already mentioned, the group (14 of us) were all great to be with and share life stories as we hiked, or spent meals together. The Skyhook team were all very friendly and supportive throughout.
Overall, I'd say the trip has given me many new memories and experiences, which is what I take these trips for. These will input into further trips and maybe focus me on smaller groups..
One tip - be aware that not many shops/restaurants take cards - or are reticent in doing so.. Get sufficient local currency! You'll see better rates by changing money at the various bureaus than using Euro's; which is widely accepted.
Travelled on: Hike Mount Toubkal (4,167m)
Best experience of my life! Our guide (Jonathan) went above and beyond. He was respectful, very knowledgeable, and on top of everything. He answered all of our questions and was a joy to be around.
Travelled on: Inca Jungle Trail to Machu Picchu
Wow, what a trip!! I was travelling alone on my 25th birthday and thanks to the best people and the best views / locations, I had the most incredible time of my life. Tom was our guide and he was incredibly knowledgeable, encouraging, funny, caring and informative. It was my first time doing anything like this, and I was definitely one of the slowest in the group but Tom and the rest of the group helped me along and gave me lots of tips.
The huts were all perfect. The food was always 10/10, they were cosy and the views were incredible. The views of the Matterhorn on day 3 were out of this world.
This was a trip I will never forget and I strongly encourage everyone to do it! I met an incredible group of people, saw some incredible sights and made memories for life!
Travelled on: Matterhorn Highlights
Such an amazing experience, from start to finish. Everyone was so friendly and welcoming. The whole trip was very well organised and professional. The food provided during the trip was lovely and fresh, and accomodation provided was great. Honestly couldn't fault the trip.
Travelled on: Hike Mount Toubkal (4,167m)
Just about to leave Morocco after a fantastic week. Mount Toubkal was a challenge due to the weather(snow from the refuge) but our guide delayed the start and helped us summit. Then the Sahara was magical and a huge contrast. Long days traveling but we knew that would be the case. Fantastic value for money as well looked after with food etc. I was a solo traveler but were in a great group.
Travelled on: Mt Toubkal & Sahara Desert Adventure
Amazing trip, all what was promised in description had been delivered. Great price and quality. I felt safe all time. Guided were very helpful. Food was amazing. Recommended to everyone 😊
Travelled on: Mt Toubkal & Sahara Desert Adventure
This was an amazing adventure. Between our guide Kush and our assistant guide Benja we could not have asked for more. They were not only professional and informative but also knew how to lighten the mood when the trekking got tough. Every step of the journey was challenging and breath taking at the same time. From nights in the tea houses to sunrise on the mountains it was more than we expected or hoped for. Hats off to Skyhook and Freedom Adventures for the trip of a lifetime.
Travelled on: Everest Base Camp Hike (16 Day Trip)
Great experience from Atlas Vertical in country with Lahouceine sorting all the logistics. Great value for money with transfers, food, guides and accommodation included. Mohammed and an additional guide that joined him called Abdul were amazing and the mule handler/chef was also fantastic at the Toubkal refuge providing all the food and taking spare baggage.
All in all a great value for money trek and get away from reality, experiencing Morocco’s mountain scenery at its finest.
Tips:
Make sure you have what’s on the kit list particularly around the colder/winter seasons.
Make sure you’ve got the name of the hotel in Imlil before arriving at passport control as they ask for profession, hotel and stay duration.
Might be an idea to but a local SIM card for WhatsApp etc which are available in the exit hall after baggage collection.
Thanks to Skyhook and Atlas Vertical for a great experience .
Travelled on: Hike Mount Toubkal (4,167m)
All in all a very good trip , well planned out, the guides were great and accommodation was good. Only a couple of issues. 1 , would have been nice to have been picked up a little earlier from marrakesh, we was wondering around all day until 730pm after having to check out of our hotel at 11am also was quite late by time we got there and ate etc that night.
2, some of the meals provided didn't have much cards needed for energy other than bread , more rice ,pasta or oats would have been ideal, very important to get the correct diet when expending so much energy.
3, a little more freedom with the pace on the trek, we had 3 guides, splitting us into 3 groups based on ability and speed would have been ideal, found we was waiting around a lot at times and out in the sun longer than we needed to be also tripping up over people infront of us going slower . Other than that thoroughly enjoyed it and am booking another trip soon 👍.
Travelled on: Hike Mount Toubkal (4,167m)
Myself and my husband completed the Mount Toubkal trek in October 2024. I believe others had booked onto our trek but pulled out at the last minute due to illness, this meant we were the only 2 people on our trek. At first I was a little nervous about this but it turned out to make the experience even better as we had a "private" tour guide and shared memorable experiences with each other and our guide.
Our guide Abdul made our trip what it was. He worked tirelessly to ensure we were always happy and safe on the mountain. He was extremely knowledgeable and had a wonderful sense of humour, we shared many funny moments together. He even gave me his gloves at the summit as my hands were still cold (despite having gloves of my own).
The food was also excellently prepared by our chef and muleteer, with extra generous portions to keep you fuelled. The logistics were all taken care of - extremely impressive and professional.
Don't forget to take cash with you into the mountains and tip generously. The incredible guides, chefs and muleteers work relentlessly and often run back-to-back treks without a break at peak season (up to 4 per week!). We were aching the days following our trip and could believe our guide woke up the next day to do it all again.
What an experience! One we'll remember forever.
Travelled on: Hike Mount Toubkal (4,167m)
The Mt Toubkal & Sahara Desert adventure was an unforgettable experience. The trip was perfectly organised, the accommodation was comfortable, and the food was consistently delicious. The staff were outstanding—friendly, knowledgeable, and always attentive. This trip was truly a remarkable journey.
Travelled on: Mt Toubkal & Sahara Desert Adventure
Did the 12-day EBC hike with Lal as our guide and Aidhan as our porter! No regrets, as they really looked after us throughout the hike! We encountered some bad weather at the higher altitude and many groups didn't make it to EBC. However, with Lal's 20+ years of experience, he took us safely through and we managed to reach the destination! So thankful for him. The hike was made more difficult with continuous rain & snow as it was still end Sep (end Monsoon season). We managed to fly from Kathmandu to Lukla to start the hike, instead of taking a jeep to the other domestic airport. The trails and teahouses were not as crowded too, making it a better experience. When we left in early Oct, we could see the crowds start to come in. We also topped up for a private toilet in most of the teahouses, which was quite convenient and sometimes comes with hot showers and charging in the room. Upendra was also responsive to our questions prior to our trip and made things very seamless for us, including baggage and airport transfer. Overall, would highly recommend them!
Travelled on: Everest Base Camp Trek (12-Days)
What an incredible adventure from start to finish. Amazing guides, great people, spectacular scenery, beautiful country.
I cannot recommend highly enough. An absolute must do trip and I will defiantly be using Skyhook again in the future
Travelled on: Mt Toubkal & Sahara Desert Adventure
What a experience this trip was and the guides were top class 🤝 there to help and very friendly, this group was epic and was great meeting them all
Travelled on: Hike Mount Toubkal (4,167m)
What can I say. From start to finish we were looked after so good and was so organised. Transfers were perfect. Food and breakfast was great. Hotel was nice. Refuge was full but we had the option to sleep under the stars in a tent which was a great experience. Guides were brilliant to, They even made a birthday cake off there own back for one of the people on the group which was a nice touch. All in all was a great 4day trip. Great value for money. Higher recommended ❤️
Travelled on: Hike Mount Toubkal (4,167m)
Amazing experience to get away from the daily routine and enjoy the scenery of the canal and lochs. Geoff and Chucky are fantastic - always up for a laugh and push the trip forward whatever the weather. Definitely recommend this to anyone.
Travelled on: Canoe Across Scotland
Great tour, guides couldn’t have been any better! The amazing food and accommodation made the experience even more memorable.
Travelled on: Hike Mount Toubkal (4,167m)
This was my first time with Skyhook and first climbing a non-UK mountain. The support from start to end was fantastic and accommodated the range of speeds our group of 12 had. Make sure to take toilet roll to the refuge and hand gel is recommended. Loved it!
Travelled on: Hike Mount Toubkal (4,167m)
It's taken me a long time to write this review due to still processing the experience. Our trip started off amazing, no complaints whatsoever. Our guide, chef and all other members of the team were super friendly and helpful. We enjoyed all the food and accomodation. On summit day, the experience was ruined. A member of our group wanted to head back to the refuge and our guide returned with her, handing over my friend and I to the group in front of us after agreeing it with their guide. Shortly after, we are getting abuse hurled at us from hikers from the group because we were speaking English. This was continuous shouting. To paint the picture, it was pitch black, super steep and rocky terrain that was hard to navigate and already in high altitude. A screaming match was the last thin we needed. Whilst this isn't the guide's fault, what happened next definitely was. Not only did they make no effort to help or defend us, they actually told me and my friend to separate from the group and go ahead by ourselves. Again we were still in the dark on a difficult and unfamiliar trail. The fact we were told, repeatedly, to proceed on our own shows that our safety was not a priority at all. Once the sun had risen, we did separate from the group as the abuse was still ongoing. A guide did come with us initially, not because they volunteered but because the group insisted whoever has agreed to take responsibility for my friend and I should leave their group. That guide left us shortly after and returned. We had no choice but to continue on our own which ultimately led to us going the wrong way multiple times and continuing beyond our capabilities and suffering extremely with the altitude. Honestly, the trip started so well and this day just ruined it completely. A better system needs to be put in place if some group members need to return, and everyone's safety should always be priority number 1.
Reply by Atlas Vertical:
Hi Morgan,
I'm very sorry to hear that this happened on summit night, especially since the trip was going so well. It's a rare situation where a guide needs to descend to support another trekker in need. Usually, in this case, there is a backup guide. We regret that this apparently was not the case on your trek. It sounds like a quick decision was made for the safety of the group and to give you and your partner a chance to continue up. We are very sorry to hear that the group you joined were disrespectful and that this was not handled better by the other guide.
We sincerely apologise for this experience and want you to know that we have addressed the issue with our team to ensure that there are better plans in place to manage this type of situation in the future. Thank you for your feedback
Travelled on: Hike Mount Toubkal (4,167m)
We had a fantastic group and it was such an amazing experience. Fast pace all the way. Rob Swindle our guide was amazing. He took time to check if everyone was okay and he was so encouraging to everyone. O really it was an amazing experience. Will definitely do it again and again.
Travelled on: National 3 Peaks Challenge (24 Hours)
Our rafting, canyoning & kayaking trip on Cetina River was a wonderful experience! It was very well organised and a good combination of different adventurous activities. The accommodation in the old town of Omiš was superb. Our local guides from Malduk agency - Eva, Dado and Toni - really did an excellent job! We timely received all the relevant information and instructions, as well as answers to our queries and requests. The transfers and necessary logistics worked out without any problems. While sometimes out of the comfort zone, we always felt safe and in good hands. Overall, it was a memorable and exciting trip, highly recommend!
Travelled on: Rafting, Canyoning & Kayaking on Croatia's Cetina River
Group size far too big, 27 in total. Unlike previous trips this meant very limited interaction with guide. Food not great in refuge, breakfast just bread and jam, not ideal when about to attempt difficult trek could do with some more calories in you.
Travelled on: Mount Olympus Hike (2,919m)
There’s no such thing as bad weather in Scotland and you only can get wet to the skin!
A trip of many emotions, it’s challenging in all the right ways and such a sense of accomplishment. I felt safe all the time as a solo traveller and included within the group it was a holiday I will never forget…
So negatives … the weather can make certain parts more challenging but that is character building 🤣
Positives … the guides are friendly and inclusive, the food was way better than I expected (thanks Geoff) and if you don’t know how to do something they teach you and check you are ok :) including putting a tent up and learning how to paddle etc etc
Overall if you’re considering this I would say go for it; but be prepared to be cold and wet at times, tired and a little achy 🤣 read the kit list well and ensure u have the things you really need! Oh and remember to look up the scenery is awesome!
Travelled on: Canoe Across Scotland
Wow... What an experience. This was my first solo holiday, it did not disappoint. The guides were fantastic, it was an experience that I will most certainly cherish these memories. Also, the friends made whilst on the trip.
Travelled on: Mt Toubkal & Sahara Desert Adventure
Really unbelievable trip , ⭐️⭐️⭐️⭐️⭐️ Guide Jan , made our trip so memorable,
From pre trip contact on WhatsApp to airport pickup , hotel , food , walking ,scenery, everything was first class .
My 4th Skyhook trip and honestly can not recommend this trip highly enough .
Travelled on: Hike the High Tatras & Slovak Paradise
Has a fantastic couple of days hiking in the high Tatra and the Slovak paradise. The Sucha Bela gorge especially good fun. Jan was a great guide and kept us motivated and showed us the routes and was attentive to our needs. Jan also enjoyed himself foraging for giant mushrooms in the forests- which the overnight hotel then cooked for us. Overall it was a great short break. Would go back the Tatras again. Thanks
Travelled on: Hike the High Tatras & Slovak Paradise
An absolutely amazing experience, made exceptional by the professionalism of both guides whether you're an experienced canoeist or a complete novice.
The scenery was breathtaking and every need was catered for...... fantastic.
Travelled on: Canoe Across Scotland
Darmir Eva Tony and Mitch...what can I say other than Wow. An amazing company both professionally and in person. Tony was the best guide ever. A total clam in any crisis. Full of knowledge and fun facts. DARMIR what a dude. He went above and beyond for me and for everyone. I am so grateful to have met you all. What a trip !!!!
Travelled on: Rafting, Canyoning & Kayaking on Croatia's Cetina River
Trip of a lifetime! This was excellent value for money. Atlas organised the trip very well and was on hand to help with any questions via whatsapp and on arrival. Muhammad was an amazing guide on the hike - super patient, kind and a true expert in his field - guiding us all with care and enthusiam to the summit!
Definitely recommend!
Travelled on: Hike Mount Toubkal (4,167m)
Our guide Kev was fantastic, the hotel was really good, the transport was well organised. Skyhooks process of accepting people onto a "challenge" was poor and made what should have been an excellent experience very disappointing. The fact that one of the participants had the guide carry his bag from the first mile of the first mountain was an absolute joke. I shall never be booking a "challenge" through Skyhook again. For this type of activity I suggest you find like minded people who you personally know and trust will take it as seriously as you do. To not complete this in the 24 hours because of others lack of preparation was so frustrating.
Travelled on: National 3 Peaks Challenge (24 Hours)
I really enjoyed this trip. It is a great introduction to hiking at altitude.The group was a mixture of guys and girls ranging from early 20's up to 60 years old. The guides were able to keep a pace that suited such a diverse group expertly.
The accommodation was basic but homely comfortable and charming.
The food was the biggest surprise, we were given gorgeous meals and plenty of it.
As for the mountain the views from the top are spectacular. I would recommend anyone to do this trip. 5 stars
Travelled on: Hike Mount Toubkal (4,167m)
What can I say, absolutely loved every minute of my 3 Peaks challenge last weekend. Kev B our guide was excellent. We had every weather known to man but thoroughly enjoyed it. I won’t lie it was hard going but the views and sense of achievement after was great. I’ll definitely be looking at booking something else.
Travelled on: National 3 Peaks Challenge (24 Hours)
The trip was amazing. Lukas our guide was great. Friendly, helpful, full of good advice and useful tips. Also very patient! He cooked us lovely food and looked after us all really well. The scenery was amazing and the weather was even pretty good! Would definitely recommend.
Travelled on: Hike, Kayak and Wild Camp the Norwegian Fjords
really amazing experience, highly recommend. beautiful views, good hiking, nice accommodation on the first and third night, fresh food made by chefs. everything really is included: equipment like head torches/ sleeping bags if you don't have them, all the transfers
only issue was miscommunication on first day, the guide left the central Marrakech meeting point early to go to the airport. I was there at 7:25 but they had already left, so I had to get a taxi alone to the airport to meet the group. this was organised last minute very well by lahouciene but easily could have been avoided
guides were really lovely and knowledgeable , would have been nice if they told the group more about the region at breaks / free time
Travelled on: Hike Mount Toubkal (4,167m)
Just back from this trip. I enjoyed it thoroughly . It was busy, we got to see and do loads. The guide, muleateers and driver were great. Would totally recommend skyhook.
Travelled on: Mt Toubkal & Sahara Desert Adventure
Got what i paid for.
However customers left at Hotel when they left early....she had to get Taxi to airport.
guide wile was knowledgeable didn't pass any information on about mountain!
Guide left people behind on return journey and failed to inform the group of return location !
Travelled on: Hike Mount Toubkal (4,167m)
This was a fantastic experience. Our guide, Lukas, was fabulous. He really looked after us. Nothing was too much trouble. Loved the kayaking in the fjords, wild camping on the shore and walking up to, and above, Pulpit Rock. I'd definitely recommend this trip!
Travelled on: Hike, Kayak and Wild Camp the Norwegian Fjords
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